US Delivery Times:

• Expected Delivery: 12–16 business days.

• Each Icemob piece is individually handcrafted by our in-house artisans in Istanbul.

Delivery Cost:

• Complimentary delivery on orders over $300. Orders under $300 ship for $5.

Delivery Tracking:

• Your order is shipped via high-end international couriers. When your piece is dispatched, you’ll receive an automated email with tracking details so you can follow its journey every step of the way.

Additional Information:

• Shipping fees typically include customs duties and import taxes, however this may vary by country. Delivery to remote locations may require an additional 1–2 days.

US Tariffs Notice:

• Even with recent U.S. tariffs, most orders clear customs automatically. In rare cases, the courier may request additional information or tariff-related fees to release your package. If contacted, please respond directly to the courier to avoid delays.

International Delivery Times:

• Gulf Countries: 12–16 business days.

• Worldwide: 12-16 business days.